Having problems with your Refrigerators ?

I have a whirlpool sided by side refrigerator purchased in 2001, I have been hearing a sizzling sound in the bottom of freezer, I opened the door last night and saw the hot coils and water dripping on them. The big problem is that water is leaking inside the freezer and freezing up in the bottom of freezer and some water is leaking out and onto the floor. Can you help? The model is ED22TEXHNOO, serial number is SJ5039958


Answers :

Remove the food and the shelves , and the crisper , blocking removal of the inside rear freezer panel . Remove the 4 screws holding the panel and remove the rear freezer panel . Using a hair dryer , start in the middle , below the coils , defrosting , until you see the drain hole . Use hot water to help defrost the hole . Once water starts going thru the hole , use a small hose inserted into the hole , and blow thru , to remove any unseen debris in the drain line . Use an aluminum solid wire ( fence post tie , ground wire , etc ), 14-16 guage , with the insulation completely off , and insert one end into the drain hole as far as possible without any force . Wrap the other end about 1 1/2 to 2 turns , around the black rod (defrost heater) , above the hole . When refrig goes into defrost , the heat will transfer from the heater , to the wire , keeping the hole from freezing up again .
Hi,
\015\012
\015\012The problem here is that the defrost drain hose is clogged.
\015\012
\015\012It is a fairly simple solution if you have a little time and patience. You will need a Phillip's screwdriver, a few bath towels, some hot water and a turkey baster.
\015\012
\015\012- First turn the refrigerator off or unplug the unit.
\015\012
\015\012- Open the freezer and remove all the food and shelves, you will need to use the screwdriver and take the rails off of the side walls, as you take them off line them up on the floor so you remember which ones go in which order
\015\012
\015\012- Take the screws out of the back panel, the panel starts near the bottom of the freezer and comes up about 3 feet ( 1 meter ).
\015\012
\015\012- Once the few screws are removed remove the light bulb is there is one. it may be hot so be careful.
\015\012
\015\012- Now pull out about an inch on the top of this panel you just took the screws out of. Slide the panel upward about 2 or 3 inches. It may be a bit hard and bend but that is alright
\015\012
\015\012- With it lifted you will see a small pan in the bottom of the freezer, it will most likely be filled with ice.
\015\012
\015\012- Use the hot water to melt the ice and towels to clean up the mess.
\015\012
\015\012DO NOT USE ANYTHING SHARP OR "CHISEL". You can damage the coils, use heat and hot water only, if you use a blow dryer or heat be careful not to heat up the side walls as they will melt.
\015\012
\015\012- Once the ice is clear you will see a hole in the bottom pan about the size of a dime. Use the turkey baster and flush hot water in the hole until it flows again.
\015\012
\015\012- While you are doing all this keep towels around the perimeter of the refrigerator to soak up any water that flows out the bottom, leave the towels there for a day or so to make sure you get it all up, a little leak for a few hours after the repair would be normal
\015\012
\015\012- Once the drain tube is clear, you can put it back together and turn it back on
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\015\012- The red coil and sizzling noise are normal. Every 8 - 10 hours your refrigerator goes into a defrost cycle to remove excess frost. The water from this heat normally goes down your drain into a pan under the frig and evaporates.

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