Having problems with your Refrigerators ?

I want to know if you can de-ice the freezer without turning the refrigerator section off. There's ice buildup in the freezer, obstructing the door. I want to de-ice it but don't want to turn off the fridge section and ruin the refrigerated food. I've turned the freezer to it's weakest freeze setting & opened the door wide. But the freeze element is keeping it too cold for the ice to melt. There's only one power chord for both sides of the fridge.


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