Having problems with your Refrigerators ?

Water is pooling in the bottom of the freezer compartment. It then freezes. Over time it builds up enough ice on the freezer floor such that the freezer door won't close. Then the ice melts and runs onto the floor. I can't figure out where the water is coming from that is collecting on the freezer floor. Home Depot's online Repair Guru suggested that I have a clogged defrost drain. I don't doubt that but I don't know how to get access to that drain so as to try to unclog it.


Answers :

Here is a fix with images that might help
\015\012Avi
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.

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