Having problems with your Refrigerators ?

"Is there a "defrost" feature in the models 21 and 25 GE PROFILE PFSSNJ/PSFSFNJW French Door Bottom Freezer Refrigerator with water dispensor on the right side door.....but the ice "bucket" is in the lower freezer compartment to the left? Since Sunday, the temperature of the freezer, which is shown on the right side of the French Door top near the water dispensor........is climbing. In other words, it is supposed to be zero in the freezer with 37 in the refrigerator section. I keep resett


Answers :

Yes, there is an automatic defrost feature on those models. It is controled by the main electronic control board (mother board) and energizes a defrost heater located under the evaporator (the cooling coils behind the back wall in the freezer). You are setting the freezer temp to zero, but the display return to the actual temperture. The icemaker will not make ice unless it gets below 8 degrees (F). The ice build up indicates a problem. It may be the defrost heater, defrost drain blockage (drain at center of evaporator, directly below it) or a problem with the evaporator fan (the fan inside the freezer). The ice build up could also be caused by a door which did not or is not closing fully, allowing warm moist air to enter the refrig / freezer, causing an unusual amount of frost to deal with. The frost is blocking the cooling coils, preventing transfer of heat to the coils, thus poor cooling. Left unchecked, the freezer packages will begin to thaw and refrig temp will rise soon also.
\015\012To get to the evaporator coils, the freezer door, ice maker, dividers, and one side of the drawer slides on the side of the freezer compartment must be removed, allowing the back wall inside the freezer to be removed. Your most likely problem is the defrost heater. Melting all the ice off the coils with a hair dryer will get your unit working fine for at least a week, allowing time to get and install repair parts. There is no fire danger. The orange glow you speak of would be the orange glow at the very back bottom of a freezer when it is in defrost and the heater is on, but on your model, I don't think there is enough air venting there to actually see that with the back wall in place (and if the heater is burnt out, you would never see it anyway). Also, check the icemaker itself to make sure there is no object in it which would obstruct the ejector arm from completing it's revolution to eject cubes. A stuck ejector would add heat to the freezer, but I don't think this is your problem, as that would not account for the ice you see near the icemaker. If you don't want to go through all the work of doing the diagnostic and repair yourself, just unplugging the refrig and leaving the freezer door open for 24 hours will defrost it and get it to work for another week, but a repair person would like to see the unit as it is now, rather than after you have manually defrosted it, if possible.

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