Having problems with your Refrigerators ?

My name is Thomas, My refrigerator is not getting cold and there is build up of ice in the back of the freezer. I would like to fix the problem but cannot locate the manual to further troubleshoot. I am aware that the problem could be the - Defrost Timer, Defrost Heater, and or Defrost Thermostat, Just need manual to located, troubleshoot and replace part or parts. What do you suggest? In desperate need of help.

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Repair Help & Product Troubleshooting for Refrigerators
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My name is Thomas, My refrigerator is not getting cold and there is build up of ice in the back of the freezer. I would like to fix the problem but cannot locate the manual to further troubleshoot. I am aware that the problem could be the - Defrost Timer, Defrost Heater, and or Defrost Thermostat, Just need manual to located, troubleshoot and replace part or parts. What do you suggest? In desperate need of help.

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Another question. Is thermostat different from thermostat timer? and Don't I need to replace defrost heater? Thank You so much

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